Frequently Asked Questions


How do I check the status of my order?

You can track your order status in real time by entering your order information on the Track Order page.

After an order has been placed, it is promptly sent to one of our fulfillment centers where we will ship your item(s) within 3-5 business days. Below are expected delivery times based on your location.

What are your shipping times?

US Shipping Time Estimates

  • Shirts: 7-14 Days
  • Other Products: 20-30 Days

International Shipping Time Estimates

  • Shirts: 10-20 Days
  • Other Products: 20-30 Days

Do you deliver products Internationally?

ILovePets.com successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

How secure is my personal information?
ILovePets.com adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Will my items be sent in one package?

For logistical reasons, items in the same purchase may be shipped in separate packages. Please keep this in mind when receiving deliveries.